Lindy Rock – CEO
Lindy has used her 15 years of executive assistant experience to create Rock Solid Administration. She works with small businesses, entrepreneurs and big corporations to streamline their administrative staff. Lindy wants clients doing the work that best suits their strengths and hiring Virtual Assistants to do the work that doesn’t. Her priority is to help clients set and achieve their business goals. Lindy will always hold clients accountable to the standards they set. She is happiest when she can help achieve targets and make a business more successful by taking some of the weight off her clients shoulders.
Sarah Ellis – Company Culture Catalyst
In every day life Sarah is best known for her humour and get it done attitude. Her strengths include project management, communications and finance. Her passions include copy writing, thinking outside the box, and finding a better way. This unique coupling combined with her background, education and experience make Sarah a great fit for the Rock Solid team and as a support for your business.
Amy Kramer – Spearhead of Specifics
With over 20 years of combined Customer Service, Administrative and Project Management experience, Amy is delighted to have found a home at Rock Solid Administration. She loves the dynamic environment that allows her to utilize all her skills and to also learn and perform new skills with each and every client. Amy has a passion for helping clients feel organized, effective and successful.
Richelle Kozdial – Details Diva
When people describe Richelle Kozdial, “organized” is often the first response, followed by helpful and friendly. Richelle’s love for people leads her to help others whenever she can, both through her work and in the community. Her exceptional eye for detail is evident in all of her previous work. Over her many years of marketing, event, and volunteer management, Richelle has developed many administrative skills that would benefit any business. Taking your vision or needs and filling in the steps to make it a reality, sets Richelle’s heart afire and that leads to better profits for you. Let’s get it done!
Hal Lackie – Social Media Guru
Hal (they/them) is a practicing multimedia artist. When they aren’t supporting RSA clients they work with youth and communities to build belonging and resilience. They have a knack for social media, design and marketing. They have practical experience developing and managing several non-profit, and professional marketing campaigns. Hal is flexible and works hard, they want to provide a quality service. They enjoy figuring out hard tasks and answers to questions they are unsure about.
Tatiana Cappis – Task Tamer
Tatiana has over 15 years’ experience in office administration. She has looked after social media, business events and worked extensively with customer service relations. She enjoys being creative and thinking outside the box. She has a passion for helping people and this position allows her to combine all her passions into one.
Kim Conran – Administration Aficionado
Kim is a creative, organized, problem solver who lives in the details and loves to design templates, brochures, databases, and forms. She is not afraid of technology nor learning new programs, though she often says that Excel is her favorite. With diplomas in Business Management and Computerized Accounting, as well as certificates in Conflict Resolution and Management Skills for Administrative Professionals Kim has the training as well as the experience to get the job done. Over her 15-year corporate career she has held positions from Receptionist, to Executive Administrative Assistant, to an Office Manager and has performed just about every task you could think of in an office environment.
Darleen Schiavo – Marketing Genius
When Darleen Schiavo was a child, she wanted to be a Hallmark cardmaker. This great eye for design and creating words that resonate has found its way to branding companies online. She is a confident and experienced writer who has transferred her journalism skills onto the modern stage of SEO writing, with a solid understanding of how internet marketing works. Her sales experience keeps her aligned with the client’s needs and her holistic approach to your business allows her to envision your needs and create systems to achieve success. For starters, ask her to whip up an eyebrow-raising social media analysis or wow you with a sales funnel. Whatever your need, Darleen is excited to take your company to the next level.
Rebecca Nantel – Solution Savvy
Throughout her 15 years career, Rebecca has worked in fast paced customer service and administrative roles. She brings excellent communication and interpersonal skills to the Rock Solid team. Her attention to detail, ability to multitask and her overall enthusiasm are what help her clients reach their goals.
Carole Dacko – Project Princess
A very organized administrator with over 15 years of experience, Carole’s has exceptional reliability, quick skill-building and flawless customer service that will help to manage a multitude of duties for Rock Solid Administration. Carole is also very active in the community and volunteers her time with her community league and city run programs to revitalize the community.
Lara Gilbertson-Hudson – Bench Warmer
Lara is our resident bench warmer. She hops in and out of the game when she’s needed. She has a background in high level admin and project management. She’s hilarious and spicy so she fits in perfectly with the team.