Meet Our Team

We are always looking for amazing people to join our team. If you think you’re a fit send your resume to connect@rocksolidadministration.com

Book a Free Consultation!

Lindy Rock – CEO

Lindy has used her 15 years of executive assistant experience to create Rock Solid Administration. She works with small businesses, entrepreneurs and big corporations to streamline their administrative staff. Lindy wants clients doing the work that best suits their strengths and hiring Virtual Assistants to do the work that doesn’t. Her priority is to help clients set and achieve their business goals. Lindy will always hold clients accountable to the standards they set. She is happiest when she can help achieve targets and make a business more successful by taking some of the weight off her clients shoulders.

Sarah Ellis – Company Culture Catalyst

In every day life Sarah is best known for her humour and get it done attitude. Her strengths include project management, communications and finance. Her passions include copy writing, thinking outside the box, and finding a better way. This unique coupling combined with her background, education and experience make Sarah a great fit for the Rock Solid team and as a support for your business.

Richelle Kozdial – Details Diva

When people describe Richelle Kozdial, “organized” is often the first response, followed by helpful and friendly. Richelle’s love for people leads her to help others whenever she can, both through her work and in the community. Her exceptional eye for detail is evident in all of her previous work. Over her many years of marketing, event, and volunteer management, Richelle has developed many administrative skills that would benefit any business. Taking your vision or needs and filling in the steps to make it a reality, sets Richelle’s heart afire and that leads to better profits for you. Let’s get it done!

Tatiana Cappis – Task Tamer

Tatiana has over 15 years’ experience in office administration. She has looked after social media, business events and worked extensively with customer service relations. She enjoys being creative and thinking outside the box. She has a passion for helping people and this position allows her to combine all her passions into one.

Amy Kramer – Spearhead of Specifics

With over 20 years of combined Customer Service, Administrative and Project Management experience, Amy is delighted to have found a home at Rock Solid Administration. She loves the dynamic environment that allows her to utilize all her skills and to also learn and perform new skills with each and every client. Amy has a passion for helping clients feel organized, effective and successful.

Kim Conran – Administration Aficionado

Kim is a creative, organized, problem solver who lives in the details and loves to design templates, brochures, databases, and forms. She is not afraid of technology nor learning new programs, though she often says that Excel is her favorite.  With diplomas in Business Management and Computerized Accounting, as well as certificates in Conflict Resolution and Management Skills for Administrative Professionals Kim has the training as well as the experience to get the job done. Over her 15-year corporate career she has held positions from Receptionist, to Executive Administrative Assistant, to an Office Manager and has performed just about every task you could think of in an office environment.

Carlene Pfeifer – Project Princess

With experience in finance, land administration and social media, just to name a few, Carlene is able to assist our clients with a wide spectrum of projects. She loves when she gets to put her creativity to good use and take a clients vision and make it come to life. Her goal is to make sure our clients feel confident their business is in solid hands so they can focus their energy towards other priorities.

Veronica Hoddenbagh – Marketing Guru

Veronica is in love with all things marketing strategy. Whether it’s planning for a launch, growing an audience or creating brand consistency online, she is passionate about helping people to put together a marketing strategy that works

Rebecca Nantel – Solution Savvy

Throughout her 15 years career, Rebecca has worked in fast paced customer service and administrative roles. She brings excellent communication and interpersonal skills to the Rock Solid team. Her attention to detail, ability to multitask and her overall enthusiasm are what help her clients reach their goals.

Conscientious and Trustworthy

Lindy came to me highly recommended and I have also highly recommended her to others. She is extremely conscientious and trustworthy and although I’m sure she’s tempted, she rarely makes fun of my lack of organization. She’s a pleasure to work with and I wish her much success with her company. In short, Lindy Rocks!

Joni Avram, CEO, Cause & Effect

Gave me so much more time to create

Having Lindy help me with my business gave me so much more time to create and do what I am actually good at. By outsourcing my email, blog posting and administrative work to her I have found more passion and engagement in my work. She is on it, all the time and I trust her to put my customers first.

Lana Osborne-Paradis, CEO, Blast Fitness

Consistency, Responsibility, Reliability, and professionalism

I’ve known Lindy Rock-Jones for almost two decades. What I have seen through that time is consistency, responsibility, reliability, and professionalism. Lindy is a woman of character and is someone I would trust with my wallet, my children and my life. Her commitment to excellence shows up in everything she produces. She is extremely organized, easy to work with and I could
not live without her.

Accelerate Success

Lindy makes my life and work easier by completing any and all kinds administrative work.

Lorraine A. Moore, CEO and founder, Accelerate Success

Propelled my practice to the next level

Lindy is at all times a consummate professional – organized, diligent, and tenacious. Beyond these and a host of other platitudes one could write regarding Lindy’s work ethic, her greatest asset is the drive she inspires me with to consistently improve. It was obvious from our earliest conversations that she has an innate ability to bring out the best in people and seek new heights. She is passionate, whether it concerns the slightest detail or the overall horizon. Quite simply, she motivates me not to settle for less than optimal results – especially from myself. In short, she has propelled my practice to the next level, and I would not hesitate to recommend her services to anyone.

Jared Morrison, Consultant, Investors Group Financial Services

Grow and Enjoy my Business

Organizing and arranging small details is not my strength. It’s also not why I went into business! So when my business increased to a point I experienced financial success, I hated it because of all the details I had to handle. Rocksolid administration helped to remove the Details from my task list so I could focus on what I’m great at and continue to grow and enjoy my business.

Aly Pain, Entrepreneur

A Perfect Match

As an online solo entrepreneur, there’s no way I can manage all the social media requirements for lead generation on top of working with my clients. But I was worried about how my social an email marketing would translate with someone writing & choosing images for me; I didn’t want to lose “the vibe” I know my tribe connects with. No worrying needed! Lindy made the perfect match for me with Sarah!

Kirsten Foss , Entrepreneur

Eternally Grateful

I don’t know where my business would be were it not for RSA! Lindy and her team have made EVERY part of my business more efficient. They have freed me up to do more of what I love in my business and only I can do. So eternally grateful for their support!

Emiliya Zhivotovskaya, Certificate in Applied Positive Psychology, The Flourishing Center

Absolute Efficiency

If I could give Lindy and her team a million stars I would! Lindy has made my life SO MUCH EASIER.

Admin work is not my favourite, I get tired of detail oriented things… All of the parts of being an entrepreneur that I find challenging and taxing, her and her team take care of with absolute efficiency.

I have nothing but love for the work she does. 150% recommend.

Mark Groves, Relationship Coach

Invaluable Asset

Lindy is an invaluable asset to my business. She takes care of my personal and professional needs–I trust her with everything. She’s super woman. She keeps me sane. I wish I would have hired her years ago. You’re a fool to not have a PA and you’re a bigger fool to not hire Lindy and her team–she makes my world turn and is a blessing.

Janna Robinson, Writer, Poet, Life Coach

Highly Recommend

I needed help to make my writing a reality. Lindy and Richelle at Rock Solid Administration have been instrumental in helping me get my ideas onto paper, still in my voice but presented in a properly edited and professional manner. In addition, Richelle has helped me with all of the administrative duties to get my posts onto the social platforms that I desired. I couldn’t have done it without them and would highly recommend their services to anyone needing great help!

Chris Jones, Entrepreneur